Silver X offers both a specialist 1 man retail and 2 man home delivery solution within the UK. With attractive lead times, a focus on customer service and stock handling, our service levels are second to none.
From cloud based stock and order management to automated customer updates and online proof of delivery, your customers are in safe hands at The Silver X Group.
Our most valuable asset. Driver training schools, staff incentives and bespoke development plans. Silver X's success comes from our amazing team. We care about our clients, your customers and our people.
Silver X understands that one shoe does not fit all. We offer our clients a fully flexible approach to their service levels and can cater for a wide range of value added service. We like to never say no!
Silver X's Cloud based system seamlessly integrates with most online sales channels, Automating the order transfer process and reducing time for both yours and our teams.
Our system is your system. As a home delivery client you will receive full real time assess to our stock and order system so you can view all of the audit trails and the current status of your orders. Also included is an inbuilt CRM to allow management to track KPI's and reduce time on phone calls.
Our amazing planning team have to go through a grueling training regime before they are unleashed on our clients customers orders. We use cloud based cutting edge planning software to maximize efficiency and reduce our costs enabling us to pass on savings to our customers.
Our cloud based handheld proof of delivery system enables us to track our delivery drivers and provides real time delivery statuses for all of our deliveries. An online paperwork portal is included as standard for all of our home delivery clients.
Silver X's systems can literally report you to death. Our clients can choose what they want reporting on and when. If all else fails we have out financial geniuses as back up to produce all sorts of KPI data for our clients.
Bookings, delivery updates and customer satisfaction surveys are all handled by our cutting edge systems. Our automation process reduces human error and allows for exceptional customer service levels to be maintained
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